Your privacy matters to D S Associates. Please read this policy together with our Terms & Conditions.
1. Introduction
Darshan Shedge & Associates (D S Associates) ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use it, who we share it with, and the choices you have. It is written in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India. By using this website or sending us your information, you agree to the practices described here.
2. Information We Collect
We collect only what we need to respond to you and run our business:
- Contact and enquiry details: your name, email address, phone number and the message or project details you send through our contact or consultation forms, or by email, phone or WhatsApp.
- Review details: your name, role or location, and the review text you submit through the "Share Your Experience" form.
- Project information: property details, site documents, drawings, budgets and preferences you share when you engage us.
- Technical information: IP address, browser type, device information, pages visited and the date and time of access, collected automatically by our web server for security and troubleshooting.
- Cookies: small files used to keep the site working and secure (see the Cookies section below).
3. How We Use Your Information
- To respond to enquiries, prepare proposals and provide our architecture and interior design services.
- To communicate with you about your project, appointments, invoices and updates.
- To publish your review on our website after it is approved by our team.
- To protect the website against spam, fraud and misuse, for example through hidden anti-spam fields and signed form tokens.
- To improve our website, content and services.
- To meet legal, accounting and regulatory obligations.
4. Consent and Legal Basis
We process your personal data based on your consent, which you give when you submit a form or contact us, and for legitimate uses permitted by law, such as performing a contract with you or complying with legal obligations. You may withdraw your consent at any time by contacting us, although this will not affect processing already carried out and may limit our ability to serve you.
5. Reviews and Public Content
Reviews you submit are moderated and, once approved, displayed publicly on our website with your name and the role or location you provide. Please do not include sensitive personal details in a review. If you want your review edited or removed, contact us and we will act on the request within a reasonable time.
7. Third-Party Services and Links
Our website uses or links to third-party services, which have their own privacy practices:
- Embedded videos from YouTube or Vimeo, which may set cookies or collect data when you play a video.
- Fonts and icons loaded from Google Fonts and the cdnjs content delivery network, which receive your IP address when the page loads.
- Social and messaging links such as Instagram and WhatsApp, which are governed by their own policies once you leave our site.
9. Data Retention
We keep personal information only for as long as needed for the purpose it was collected, including to provide services, resolve disputes, maintain business and tax records, and meet legal requirements. Enquiries that do not lead to a project are deleted after a reasonable period. Published reviews remain on the site until you ask us to remove them.
10. Data Security
We take reasonable technical and organisational steps to protect your information, including restricted admin access and spam and abuse protection on our forms. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
11. Your Rights
Subject to applicable law, you have the right to:
- Ask for a summary of the personal data we hold about you and how it is being used.
- Request correction or updating of inaccurate or incomplete data.
- Request erasure of your data when it is no longer needed for the purpose it was collected, unless we must keep it by law.
- Withdraw your consent at any time.
- Nominate another person to exercise your rights in case of your death or incapacity.
- Raise a grievance with us and, if unresolved, approach the Data Protection Board of India.
12. Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a child has given us their data, please contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with its "last updated" date. Please check back periodically. Continued use of the website after an update means you accept the revised policy.
14. Contact and Grievance
To exercise your rights, ask questions about this policy, or raise a complaint, contact our grievance contact:
- Name: Darshan Shedge
- Darshan Shedge & Associates (D S Associates)
- Pune, Maharashtra, India
- Email: darshan.shedge@gmail.com
- Phone: +91 84464 63655